Customer Service

The BOSS^TM will strive to build a Customer Service rating of "10" and stay there. To perfect a "10" on a scale of "1" being the lowest and "10" being the highest The BOSS^TM needs your input on our products and services. Therefore, if we do not provide the customer service you think we should please let The BOSS^TM know at any time. The BOSS^TM website is a small business and just like you, The BOSS^TM must rely on customer feed back to offer efficent, high quality products and services. And, because The BOSS^TM is an Internet based business it is critical that we both understand that email communication lacks the physical characteristics of sight, sound, smell and voice inflexion which makes up about 95% of a face-to-face and 75% of a telephone conversation. Therefore, since we both know this lets work together on communicating to make sure we understand what The BOSS^TM is not doing or what you think we can do to make The BOSS^TM even better. This is to help you get what you want and need to help you build a successful and profitable business. If you need to contact Customer Service please do so any time by email or call from 1:00 P.M. - 8:00 P.M. M-F, Saturday from 1:00 P.M. 8:00 P.M. and Sunday from 5:00 P.M. - 8:00 P.M. EST (Eastern Standard Time) Please note that The BOSS^TM will respond to your emails and calls immediately unless we are very busy. In this case The BOSS^TM will make the best effort to get back to you ASAP. Please remember, to have patience, a true virtue to master for all of us living in today's "instant gratification" world. Thank you for your understanding. The BOSS^TM looks forward to serving you for a long time. The BOSS^TM